Welcome to JooWorld. These terms & conditions govern your use of our website and purchase of products from us. By using our site or placing an order, you agree to these terms.
General
JooWorld operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to JooWorld. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Changes become effective immediately upon posting. It is your responsibility to check this page periodically for updates.
For the purpose of these Terms, a “Business Day” means a standard business day in Singapore, Monday through Friday, excluding public holidays in Singapore.
Eligibility
By using this site, you represent that:
- You are at least 18 years old, or
- You are between 13 and 17 and have obtained parental or guardian permission to use this site
Products & Errors
We make every effort to display our products as accurately as possible. However:
- Actual colours may vary depending on your screen settings
- T-shirt sizing may vary slightly between manufacturers
- We reserve the right to modify or discontinue any product at any time without notice
We try to keep all information accurate, but mistakes (such as incorrect pricing or product details) may occur. If we find an error, we may correct it or cancel any affected order. You will receive a full refund if we cancel your order.
Pricing, Payment, and Currency
Pricing: All prices are listed in Singapore Dollars (SGD). We reserve the right to change prices at any time. Price changes do not affect orders already placed.
Payment: We accept payments via Stripe and PayPal. By providing payment information, you represent that you are authorized to use the payment method. All payment information is processed securely by our payment partners. We do not store your full credit card details on our servers.
Currency & Conversion: We only accept payment in Singapore Dollars (SGD). If you are shopping from outside Singapore, your payment provider (credit card company or bank) will convert the SGD amount to your local currency. Your payment provider determines the exchange rate used. We do not control these rates or any associated bank fees.
Orders
We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Suspected fraud
- Stock unavailability
- Pricing errors
- Suspicion of reselling
A binding contract is formed only when we send a shipping confirmation email.
Shipping & Delivery
Shipping times are estimates and not guaranteed. Please review our Shipping Information page for complete details.
We are not responsible for delays caused by:
- Customs processing
- Carrier delays
- Natural disasters
- Public holidays
Force Majeure: We will not be liable for any failure to perform due to causes beyond our reasonable control.
This includes:
- War
- Natural Disasters
- Pandemics
- Labour Strikes
- Government Actions
Returns & Refunds
Returns are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
For EU customers: You have the right to withdraw from this purchase within 14 days of receiving your order.
Please review our Return & Refund Policy for complete details.
Intellectual Property
All content on this site, including but not limited to:
- T-shirt designs
- Product descriptions
- Logos and graphics
- Website layout
is the intellectual property of JooWorld and is protected by copyright laws.
You are not to
- Copy, reproduce, or resell our designs
- Use our images without permission
- Modify or create derivative works
Prohibited uses
You may not use our site:
- For any unlawful purpose
- To solicit others to perform illegal acts
- To violate any laws (including Singapore’s PDPA)
- To harass, abuse, or discriminate against others
- To upload malicious code or viruses
We reserve the right to terminate your access for violating these terms.
Third-Party Services
We use third-party services including:
- Payment processors (Stripe, PayPal)
- E-commerce platform (WooCommerce)
- Website-hosting provider (Hostinger)
- Printing fulfilment partners (Printful)
- Shipping carriers
We are not responsible for the privacy practices or terms of these third parties. Please review their policies separately.
Link to other websites
Our website may contain links to other websites. We are not responsible for the content, privacy practices, or terms of these external sites.
Accounts
If you create an account on our site
- You are responsible for maintaining the security of your password
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use
We reserve the right to terminate accounts that violate these terms.
Termination
We reserve the right to suspend or terminate your access to our website, without prior notice, if:
- You violate these Terms & Conditions
- You engage in fraudulent or illegal activity
- Your conduct harms our business or other customers
Termination does not affect any orders already placed and paid for. Those orders will be fulfilled as normal.
Disclaimer or Warranties
We strive to provide accurate information and reliable service. However, we do not guarantee that:
- Our website will be uninterrupted or error-free
- Defects will be corrected immediately
- Our website is free of viruses or harmful components
To the fullest extent permitted by law, we provide our website and products “as is” without any warranties not expressly stated in these Terms.
Limitation of Liability
To the fullest extent permitted by Singapore law:
- We are not responsible for indirect losses (such as lost time, emotional distress, or business interruptions)
- Our maximum liability is limited to the amount you paid for the product in question
- We are not responsible for delays or damages caused by events beyond our control (natural disasters, carrier strikes, customs delays)
- The limitations in this section do not apply to death, personal injury caused by our negligence, fraud, or any other liability which cannot be excluded by law
Indemnity
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your misuse of our site
- Your violation of these Terms
- Your violation of any law or third-party rights
This indemnification applies only to damages caused by your own wrongful conduct. It does not affect your statutory rights as a consumer.
Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of Singapore.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
However, we are committed to resolving disputes fairly. Before taking legal action, please contact us directly at JooWorld3650@gmail.com so we can try to resolve the issue amicably.
Changes to these terms
We may update these Terms & Conditions at any time. Changes become effective immediately upon posting.
We encourage you to review this page periodically.
The “Last Updated” date at the bottom of this page indicates when the most recent changes were made.
Contact us
If you have any questions about these Terms & Conditions, please contact us at:
JooWorld3650@gmail.com
Last Updated: 5 June, 2026